To request an appointment with North Carolina Retina Associates, you may contact our office at 919-782-8038. Our offices are open Monday through Friday from 8:00 a.m. to 5:00 p.m.
After hours you may use our secure, online appointment request form to request an appointment.
Save time in the waiting room! Arriving with your prepared paperwork will streamline your visit even more.
You make print and complete patient forms before your appointment and bring them with you to your appointment.
Please bring your most current insurance card and any applicable copay with you to each visit. If your insurance coverage changes, please make our front desk staff aware as you check in for your visit.
If your medical insurance plan requires a referral from your primary care provider (PCP) to see a specialist, please coordinate with your PCP's office to complete this referral prior to your visit.
Patients without medical insurance are required to pay a $100 deposit at check in.
Primary insurances accepted:
- Blue Cross/Blue Shield,
- United Health Care,
- and most Coventry plans.
In addition, we accept most secondary insurance plans and medicare supplements. We will file a claim with your insurance company even if we are out-of-network. Coverage in these cases is determined by your out-of-network benefits.
Please our office at 919-782-8038 and inform our staff that you need a prescription refilled. You will be connected with a technician who can assist you. Please have the following information available:
- Which of our physicians do you normally see
- Your preferred pharmacy with address and phone number
- The name of the medication
- The current instructions for use of the medication
If you have a medical or life threatening emergency, please call 911.
If you have an urgent eye problem and need to speak to the on-call doctor after normal business hours, please call our office at 919-782-8038. You will be connected to our answering service. You will receive a return phone call from the on-call doctor as soon as possible.
Please be prepared to give the answering service the following information about the patient:
- full name
- date of birth
- the nature of your problem